> For the complete documentation index, see [llms.txt](https://docs.bloxchain.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bloxchain.app/platform-guide/operate/assets.md).

# Assets

See what the account holds, receive funds with a QR code, and start a transfer.

**Where:** Account → Assets

<figure><img src="https://2633730519-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0GcVTQuj6X0G3RZ3YY7r%2Fuploads%2Fgit-blob-3517c452d05a2757347e25f652065845dbfda239%2F21-assets.png?alt=media" alt="Assets page listing four holdings with balances, Receive and Send buttons, and a Value column showing a dash on every row" width="1000"><figcaption><p>Assets on Sepolia. Balances are read from the chain and are real. Value (1) reads "—" on every row because reference prices resolve only on Ethereum and Arbitrum One.</p></figcaption></figure>

## What the table shows

| Column      | Meaning                                                                                                       |
| ----------- | ------------------------------------------------------------------------------------------------------------- |
| **Asset**   | Symbol and name. The native coin of the network comes first.                                                  |
| **Network** | The chain the account lives on. An account holds assets on one network only.                                  |
| **Balance** | On-chain balance, read over the Platform's own HTTPS endpoint for the network, not through your wallet's RPC. |
| **Value**   | Reference price in fiat. See below.                                                                           |
| **Action**  | **Send** opens New request with this asset selected.                                                          |

### Native versus ERC-20

The native coin (ETH on Sepolia) always appears. ERC-20 tokens appear only when the token contract is on the account's **Allowed contracts** list. That is deliberate: the account can only interact with tokens the owner has allowlisted, so there is nothing useful to show for other tokens. If a token you expect is missing, ask the owner to add it under [Allowlists](/platform-guide/policies/allowlists.md).

### Reference prices

The **Value** column is powered by CoinGecko and is indicative only. Prices resolve on Ethereum and Arbitrum One only. Every other network, Sepolia included, shows "—": the price map is fail-closed, so a chain that is not one of those two is never quoted. The footer reads "Reference prices are indicative only. Powered by CoinGecko".

<figure><img src="https://2633730519-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0GcVTQuj6X0G3RZ3YY7r%2Fuploads%2Fgit-blob-baa03d84d23d35b0d369fc6f1ac5599d76254779%2F21b-assets-quoted.png?alt=media" alt="Assets table on a chain where prices resolve, with the Value column showing a fiat amount for each token" width="1000"><figcaption><p>The same table on Ethereum or Arbitrum One, where prices resolve. On Sepolia every Value cell reads "—".</p></figcaption></figure>

Token logos are not shown. Every asset uses a letter badge, or a landmark icon for the native asset.

## Receive assets

1. Click **Receive** (on Assets or on the Overview balance card).
2. The **Receive assets** drawer opens with a QR code and the account address. "Scan with a wallet app to deposit to this account."
3. Use **Copy address** or scan the code from the sending wallet.

<figure><img src="https://2633730519-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0GcVTQuj6X0G3RZ3YY7r%2Fuploads%2Fgit-blob-622bdb9dd491e244a135df52a7465306e1d58af5%2F48-receive-assets.png?alt=media" alt="Receive assets drawer with QR code, copy address button and a network warning" width="1000"><figcaption><p>Receiving needs no role and no connected wallet. The warning matters: the account exists on one chain, and funds sent to the same address on another chain are not recoverable.</p></figcaption></figure>

{% hint style="warning" %}
The drawer warns: "Only send supported assets on Sepolia. Tokens sent on the wrong network may be lost permanently." The warning names the account's network; "This network" appears only when the network label cannot be resolved. A Bloxchain account exists on one chain. Funds sent to the same address on a different chain are not recoverable through the Platform.
{% endhint %}

Receiving needs no role and no wallet. Anyone can fund the account.

## Send

**Send** opens [New request](/platform-guide/operate/new-request.md) at the Transfer step with the asset preselected. The recipient must already be on the account's allowlist (**Allowed recipients** for native transfers). Whether the request goes on-chain immediately (**Wallet**) or is signed for later submission (**Sign**) depends on the paths the owner enabled for the Transfer action and on your role.

## Troubleshooting

| Symptom               | Fix                                                                                                                                                                                                     |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Token balance missing | The token is not on **Allowed contracts**. Ask the owner.                                                                                                                                               |
| Value shows "—"       | Expected on Sepolia. Prices resolve on Ethereum and Arbitrum One only.                                                                                                                                  |
| Balance looks stale   | Use the refresh control, or check the footer for "Cannot reach this network right now". On a custom network, check the RPC URL saved under [Settings → Networks](/platform-guide/settings/networks.md). |
| **Send** disabled     | Your wallet holds no role that may request a transfer. See [My access](/platform-guide/operate/my-access.md).                                                                                           |

## Related

* [New request](/platform-guide/operate/new-request.md)
* [Overview](/platform-guide/operate/overview.md)
* [Allowlists](/platform-guide/policies/allowlists.md)
* [Supported networks](/introduction/supported-networks.md)


---

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